UAE's Trusted Internet Experts
“Experience lightning-fast 5G wireless and reliable fibre optic internet with exclusive du plans. Whether you’re a gamer, streamer, or business owner, enjoy unlimited data, premium entertainment subscriptions, and 24/7 local support you can trust.”
Hi 👋, How Are You?
I’m Fine ❤️
Hi 👋, How Are You?
I’m Fine ❤️
Frequently Asked Questions About Us
1. Are there any activation fees or deposits?
No! As a limited-time offer, new customers can enjoy no deposits and no activation fees on selected du home wireless plans. Get connected hassle-free with Noor Al Hayat.
2. What happens if I cancel my contract early?
If you terminate your contract early, you will be charged a one-month payment (AED 229 for Home Wireless Plus, AED 299 for Entertainment, AED 349 for Gaming) plus the pro-rated cost of the router device based on the remaining contract months.
3. Is there a cooling-off period?
Yes. For wireless plans, you have 7 days from activation to exit without fees if the service was mis-sold. For fibre plans, you have 14 days to cancel without any early termination charges.
4. When does the service charge start?
Service charges begin from the date the data SIM is activated in the router, not from the date of purchase or application. Your first month is calculated from activation until the end of that month.
5. How do I activate my free streaming services?
Once your plan is activated, simply go to the “My Favourites” section on the du App and choose your free streaming services. Disney+ is included automatically, and you can select additional apps based on your plan.
6. How can I get help if I have an issue?
You can get help 24/7 through the du App, by dialling 155, or calling +971 67 155 661.+971 52 45 70 173 Our dedicated support team is always ready to assist with any technical or billing inquiries.
SWITCH TO DU INTERNET WITH NOOR AL HAYAT TODAY
Enjoy exclusive Discounts, No Activation Fees, and Premium Streaming Subscriptions with Our 5G Wireless and Fibre Optic Plans. Fast, Reliable Connectivity for Homes and Businesses Across The UAE.
